Reply To: Any Solutions for YouTube Subtitles Not Appearing or Syncing Issues?

Twilinstok Forums YouTube help forum Any Solutions for YouTube Subtitles Not Appearing or Syncing Issues? Reply To: Any Solutions for YouTube Subtitles Not Appearing or Syncing Issues?


Hello Gabriella! I understand how frustrating it can be when YouTube subtitles don’t appear or sync properly, affecting the accessibility and viewing experience of videos. I can provide you with some potential explanations and suggestions based on common user experiences:

  1. Check subtitle availability: First, ensure that the YouTube video you’re watching actually has subtitles available. Not all videos have subtitles, and it’s up to the video uploader to provide them. You can check if subtitles are available by clicking on the “CC” (Closed Captions) button located in the lower-right corner of the video player. If there are no subtitles available, try watching a different video that has subtitles enabled and see if they appear and sync correctly.
  2. Enable CC in YouTube player: Sometimes, subtitles may not appear because closed captions are not enabled in the YouTube player. To enable closed captions, click on the “CC” button in the lower-right corner of the video player. If it’s grayed out, it means that subtitles are not available for that particular video.
  3. Check subtitle settings: YouTube provides various subtitle settings that you can adjust. While watching a video, click on the “Settings” (gear) icon in the lower-right corner of the video player. From there, select “Subtitles/CC” and ensure that the correct language and subtitle style are chosen. You can also adjust the font size, color, and background opacity to suit your preferences.
  4. Refresh the page or restart the app: Sometimes, refreshing the YouTube page or restarting the YouTube app can resolve subtitle issues. Try refreshing the page or closing and reopening the app to see if the subtitles start appearing and syncing properly.
  5. Clear cache and cookies: Clearing your browser cache and cookies can help resolve subtitle display issues. Try clearing the cache and cookies of your browser and then reload the YouTube page to see if the subtitles appear correctly. If you’re using a YouTube app, you can try clearing the app’s cache and data.
  6. Try a different browser or device: Subtitle issues can sometimes be browser-specific or related to the device you’re using. Try watching the video using a different browser or device to see if the subtitles appear and sync properly. This can help identify if the problem is specific to a particular browser or device.
  7. Report the issue to YouTube: If the problem persists after trying the above steps, you can report the issue to YouTube. At the bottom of the YouTube page, click on “Send feedback” and provide details about the subtitle issue you’re experiencing. YouTube’s support team may be able to provide further assistance or investigate the problem.
It’s worth noting that subtitle availability and quality can vary depending on the video uploader. Some videos may have autogenerated subtitles that are less accurate, while others may have professionally created subtitles. In some cases, manually created subtitles may not be perfectly synchronized with the video content.

I hope these suggestions help you resolve the issue of YouTube subtitles not appearing or syncing properly. Best of luck, and I hope you can enjoy accessible and synchronized subtitles on YouTube!